For specific details on troubleshooting your device, please view the troubleshooting section in the manual for your device. Manuals are available at the following location in the knowledge base.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ultimate_heading main_heading=”VisiCount Email Alerts” alignment=”left” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_margin=”margin-bottom:25px;”][/ultimate_heading][dt_vc_list]
[vc_row equal_height=”yes” content_placement=”middle”][vc_column][vc_column_text]You are receiving this alert because your VisiCount server has detected a problem with one of your sensors for 2 or more hours. Usually, this either indicates your sensor is turned off, physically disconnected or blocked in some way.